Refund Policy2018-10-08T15:12:20+00:00


Patient understands and agrees that the HCG Diet and any HCG Related Products [herein after HCG] requires a Prescription from licensed U.S. Pharmacy. New Beginnings Medical, LLC and/or TeleHCG, LLC [herein after NBM] will attempt to facilitate and manage the process to acquire Patient’s desired HCG under the laws and statutes of the state of Florida. The patient further understands that Patient’s credit card will not be charged for the desired HCG until Patient has agreed to an NBM Medical Personnel audio/visual internet Consultation [herein referred to as “Consultation”]. However, if Patient is not approved by the NBM Medical Personnel to acquire the desired HCG or Patient does not participate in the Consultation, all credit card charges will be refunded.

Patient understands that under state and federal laws, once any Prescription product or medication leaves the care and custody of the pharmacy, it is unlawful for a pharmacy to accept their return and no refund will be granted. If Patient has a grievance concerning the quality of the HCG, it will be addressed by NBM with the fulfilling U.S. pharmacy to determine if a refund is warranted.